Have a question about Finoa, your account, or your data? Send us an email and we'll get back to you within 5 business days.
Common questions
How do I export my data?
You can export your transactions as a CSV at any time from the Data page inside the app.
How do I delete my account?
Go to Settings → scroll to the Danger Zone → type "delete" and confirm. Your account and all data are permanently removed immediately.
Is Finoa available outside New Zealand?
Finoa is primarily built for New Zealand users — currency, banks, and tax years are NZ-specific. Anyone is welcome to use it, though some features may not apply.
Legal
For privacy-related requests or concerns, see our Privacy Policy. For terms of service, see our Terms of Service.
If you believe we have breached your privacy rights under the Privacy Act 2020, you may also contact the Office of the Privacy Commissioner at privacy.org.nz.